Returns & Exchanges
At Naubahar Bottling Company, we are committed to ensuring the highest quality of our beverages. If you receive a damaged or incorrect shipment, we offer a streamlined process to resolve your concerns within 24 hours of delivery.
Inspection and Reporting
Upon delivery, please inspect the beverage crates or packs for any signs of leakage, breakage, or incorrect items and report issues immediately to our delivery partner.
Contact Customer Support
Email our support team or call our dedicated helpline within 24 hours with your order number and clear photographic evidence of the damaged or incorrect product.
Verification Process
Our quality assurance team will review your claim to verify the batch details and condition of the goods to ensure they meet our health and safety compliance standards.
Resolution and Replacement
Once approved, we will arrange for a fresh replacement to be delivered to your location at no extra cost, or issue a refund via your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing